A new division of Advanced Servers Corporation – our team at BlackBox Connections brings enterprise experience to the modern small and medium sized business.
In 1995 I co-founded Advanced Servers Corporation that lead to IT administration, desktop management and security project work at Digital Equipment Corporation (now HP), Citibank, UFA, Westfair Foods, Town of Canmore, City of Airdrie, Husky, AltaGas, Precision Drilling, Alliance Pipeline, Agrium, Encana, and The Law Society of Alberta.
I envision our BlackBox Connections team bring you a superior IT team without the IT department expense. Our low overhead allows us to keep IT prices low. Modern tech allows us to provide IT Support & Services to hundreds of users and devices all at once.
Working as a Systems Administrator I am responsible for any front end client issues as well as any networking and server related issues that may arise. I have been working in the IT industry for 5+ years and enjoy every moment of it! I started my career in Halifax working with hospitality and retail companies providing solutions to make sure that they had the tools to aid in growth and success. I also had a chance to work at the CTV station and assist in upgrading their growing complex environment.
I have a Computer Electronics Technician diploma as well as an Information Systems Specialist diploma. I also have my A+, Security + and Network + certificates.
I enjoy working with the client to make sure that at the end of the day that they have the best experience they can while making sure that their needs are met. I believe that having a passion to help the client is so important because it guarantees your best effort to make the client have a pleasant experience. I always encourage the clients to contact us anytime with any issue big or small, and to ensure that they feel comfortable coming to us with any issue or concern they might have. I want to make sure that all of our clients get the proper time and exposure that they may require to have the best IT experience possible!
As much as I love my position here at BlackBox Connections, I also enjoy my personal time. I enjoy weight lifting, playing basketball, swimming, boating, fishing, being out in the wilderness and spending time with friends and family.
Senior Systems Administrator
A pragmatic, dependable and results driven professional with +7 years’ enriched experience in fast paced IT environments. Demonstrated excellence in both Infrastructure Design and Support as well as build cost effective solutions. Working as Senior Systems Administrator, I have completed various migration and infrastructure upgrade projects on time and budget. I am Microsoft Certified Professional and have expertise in building and supporting highly available network solutions.My Primary focus is customer satisfaction and reliable services.
Specialties: MCSA / MCITP: Microsoft Windows Server 2012 R2, Server 2008 R2, Server 2003, Windows 7/8.1 Systems
Administration: Active Directory Infrastructure, Microsoft Exchange 2010/2013, SharePoint 2010/2013, Active Directory Federation Services and Office 365, Failover Clustering and Disaster Recovery.
Virtualization: Supporting Hyper-V Highly Available Clusters, VMware. Storage Area Networks: NetApp, Microsoft Storage Spaces, Dell Equal logic
Networking: Routing and Switching, vLans
Security: Firewalls, IPsec, VPN Proficient in Administration, Integration, Hosting and supporting Linux/Unix Operating Systems such as Cent OS, RHEL, Debian
Proficient in Administration, Integration, Hosting and supporting Linux/Unix Operating Systems such as Cent OS, RHEL, Debian
IT Support / Customer Service
Working as the IT Support / Customer Service Representative for BlackBox Connections, I provide first tier end-user computer support and assist with lead generation and telemarketing.
I also provide excellent customer service, can respond to multiple requests, research and resolve technical issues, and respond efficiently to customers in a time sensitive mater.