Our team at BlackBox Connections (A division of Advanced Servers Corporation) brings enterprise experience to the modern small and medium sized business.
- Focus on Desktop, Server, Network, Subscription and Cloud.
- Our motto is no problem goes unsolved.
- We work to provide fast responsible IT Support Services.
In 1995 I co-founded Advanced Servers Corporation that lead to commercial IT administration, desktop management and security project work at Digital Equipment Corporation (now HP), Citibank, UFA, Westfair Foods, Town of Canmore, City of Airdrie, Husky, AltaGas, Precision Drilling, Alliance Pipeline, Agrium, Encana, and The Law Society of Alberta.
With years of experience running businesses and IT support technical work I now look to put together a great IT Support Services team to provide your business with a great IT operations team to secure and monitor your IT Systems and available when you need us.
I have over 20 years of experience in the world of technology. My career in Information Systems began back in 1996 in a retail computer store in Calgary where I would recommend solutions for customers and provide technical support.
I have many certifications, including A+, Lexmark, IBM, Hewlett Packard, Toshiba and Microsoft Certified Systems Engineer. I have also taken some schooling in Electronics Engineering and I am an electronics hobbyist.
I understand how frustrating it can be when the technology tools that are needed for someone to complete their jobs successfully don’t work as expected. I have a knack for relating to people that are using the technology who might get frustrated or have difficulty with it, and I am able to guide them through using the tools that are provided for them to be successful at their jobs.
When I’m not fixing broken technology, I enjoy spending time with my family just doing whatever and hanging out together.
Jr. IT Technician with 2+ years’ experience providing IT support, and 7+ years’ experience in customer-relation and management. I can speak both English and Chinese, using both jargon and normal terms, in text and emoji, via social media or in-person. I have no special talents, I am just passionate about continue evolving and expanding in IT industry, and my goal is to bridge the gap between end-users and their IT needs.
Working at BlackBox Connections allows me to continue in working closely with customers and assist them with solving current problems, preventing future issues, and maximizing their productivity, which in turn enhance their overall satisfaction with technology.
A pragmatic, dependable and results driven professional with +9 years’ enriched experience in fast paced IT environments. Demonstrated excellence in both Infrastructure Design and Support as well as build cost effective solutions. Working as Senior Systems Administrator, I have completed various migration and infrastructure upgrade projects on time and budget. I am Microsoft Certified Professional and have expertise in building and supporting highly available network solutions. My Primary focus is customer satisfaction and reliable services. Proficient in Administration, Integration, Hosting and supporting Linux/Unix Operating Systems such as Cent OS, RHEL, Debian
Specialties: MCSA / MCITP: Microsoft Windows Server 2012 R2, Server 2008 R2, Server 2003, Windows 7/8.1 Systems
Administration: Active Directory Infrastructure, Microsoft Exchange 2010/2013, SharePoint 2010/2013, Active Directory Federation Services and Office 365, Failover Clustering and Disaster Recovery.
Virtualization: Supporting Hyper-V Highly Available Clusters, VMware. Storage Area Networks: NetApp, Microsoft Storage Spaces, Dell Equal logic
Networking: Routing and Switching, vLans
Security: Firewalls, IPsec, VPN Proficient in Administration, Integration, Hosting and supporting Linux/Unix Operating Systems such as Cent OS, RHEL, Debian
Recently at University achieving a 3.75 GPA in IT related studies. I completed my practicum working at BlackBox Connections. As of September 2017 I am back working full time offering a fresh IT perspective. I give particular attention to detail in documentation, maintenance tasks, desktop builds and software configurations.