This week’s topic: You Need a Password Manager

Oct 6, 2017 | Uncategorized

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This week’s topic: You Need a Password Manager

Weekly Security Tip | 10/05/17

You may already be aware of the importance of using strong, complex and unique passwords across all accounts that you may be accessing. While these secure passwords are great and crucial to your safety on the web, how are you supposed to remember all those difficult passwords? The answer comes with a password manager which helps to create, store and manage your passwords across multiple accounts.

In this week’s security tip video, learn about what a password manager is, how it works and why you should use it.

Watch the 1 minute Security Tip

[embedyt] https://www.youtube.com/watch?v=TtBg6HdJako[/embedyt]

by BlackBox Connections
Topic: You Need a Password Manager

Quick Tips

With a password manager, all you need to remember is your master password.

Password managers will automatically create a strong and unique password for each of your accounts.

Copyright © 2017 Security Tips, All rights reserved.

 

 

Calgary police cybersecurity seminar aimed at small businesses

Oct 5, 2017 | Weekly TIps

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Location

Unit 203
70 Country Hills Landing
NW Calgary, AB T3K 2L2

Office Hours

Mon – Fri
8:00 – 5:00
Support 24hrs

Call us Today

587 355 1566

[email protected]

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Call us Today

587 355 1566

Calgary police cybersecurity seminar aimed at small businesses

Cybercrime is a world-wide problem, and Calgary is no exception, according to Jeremy Wittman, staff sergeant of the Calgary Police Service Cyber/Forensics Unit.

“We’re starting to see more and more of them,” said Wittman, referring to ransomware and phishing attacks, the two most commonly used by cyber thieves.

“Anybody, which is pretty much everybody today, who is connected to the internet and has some sort of customer client data or a point of sale, some of them are medical offices, some are law offices and some are retail,” Wittman said.

In an effort to combat the problem, the CPS Cyber/Forensics Unit decided to hold a free seminar for small businesses. They are especially vulnerable to attacks.

“Because a lot of these types of businesses don’t have formal IT departments, we thought it would be a good idea to reach out and give some of the information from crimes that we’re seeing reported that they may not be aware of, but with a little bit of education hopefully they can help protect themselves.”

 

[embedyt] https://www.youtube.com/watch?v=VONjf6p8wkc[/embedyt]

Locky Ransomware Is On The Rise Learn What You Can Expect

Aug 18, 2017 | News, Security Tips

Locky Ransomware Is On The Rise Learn What You Can Expect

Locky Ransomware is on the rise learn what you can expect as the threat is growing. Last year The University of Calgary submits $14,700 to crooks and with no surprise many people took notice.

Locky Ransomware alias Lokitus is recognized by Sophos Intercept X!

[embedyt] https://www.youtube.com/watch?v=ajTcYRIwoqU[/embedyt]

The threat of Ransomware has gone down but old viruses are resurfacing like Ransomware Locky. Locky was once among the most dominant strains of Ransomware and with time it faded from view. With that other Ransomware took form such as Cerber and Spora.
The Spread By Spam Is Real – It is spread by spam email and comes with a .zip attachment with a .js file inside. It downloads the actual payload and then encrypts the files.

  • The .lukitus variant comes with email subject lines like “PAYMENT” and ” Here’s a copy of your payment”.
  • The Diablo variant used the body content “Files attached. Thanks” and the sender’s email address had the same domain as the recipient’s.
  • Locky Ransomware Is On The Rise Learn What You Can Expect

Ransom-ware is not going away anytime soon so it is time to prepare yourself and keep your files secure.  Defensive measures against malicious attachments is only 1 step to success. If you receive an attachment of any kind by email and don’t know the person who sent it, ee suggest you don’t open it.

  • Configure Windows to show file extensions. This gives you a better chance of spotting files that aren’t what they seem.
  • Use an anti-virus with an on-access scanner, also known as real-time protection.
  • Consider stricter email gateway settings. Some staff are more exposed to malware-sending crooks.
  • Staff may benefit from more stringent precautions, rather than being inconvenienced by them.

Check out this new Ransomware intercept X tool by Sophos because it’s an excellent tool Sophos Ransomware Tool

Don’t wait, Act Now! Why not Ask?

 

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Is Your Managed Service Provider Working For You

Aug 11, 2017 | News, Security Tips

Is Your Managed Service Provider Working For You

Is your managed service provider working for you and are you seeing results?

Many businesses rely on outsourcing some or all of their IT to managed service providers.

MSP security is at times found as separate and optional to businesses.

More then half of businesses see it as an essential part to their company with the ever growing ransom-ware attacks.

Ransom-ware is a huge concern with businesses small or large since the threat is attacking everyone.

Managed Service Provider

Why choose MSP?

Solid and predictable budgeting from MSPs helps with easy budget management with no surprises.

Access to a team. MSP companies are often staffed with multiple tiers of expertise.

This does allow the client to tap into resources that may not normally be available through a traditional structure.

Picking the right MSP can lead to lower costs because the MSP can charge less then the cost of just one individual.

Choosing the right MSP means, that is one less thing that an organization needs to deal with.

Really the goal of a good MSP is to let you focus on the company’s core operations.

Is Your Managed Service Provider Working For You

Ransom-ware protection is the top concern of customers both large and small.

54 percent of MSPs with enterprise customers claim this is their customers’ main concern.

In addition 49 percent of MSPs with smaller customers feel the need for security.

Now it’s not enough to simply have cyber security services in an MSPs portfolio.

Really all it takes is an incident such as Ransom-ware to infect and ruin a MSPs reputation.

MSPs face a number of challenges when it comes to investing in the expansion of their cyber security offers.

Check out this new Ransomware intercept by Sophos and is an excellent tool Sophos Ransomware Tool

Don’t wait, Act Now! Consult a Professional 

Contact Us
Read More...
Contact IT Support 587-355-1566 for assistance.

IT Support Services and Websites Done Right!

Check us out in ‘Business in Calgary’ magazine

Customer Service Experience Starts With You First

Aug 4, 2017 | News

Customer Service Experience Starts With You First

Customer service experience starts with you first can seem cliche and simple enough right?

Well it is no surprise that just 1 or 2 bad experiences with a customer can lead in disaster.

If things are not handled in a professional way you can be left looking for a new client.

But we all know that if one customer gets an exceptional experience they will be back for more.

How is that possible? How can our customer service be so good that it merits a referral?

Customer Service Employee Empowerment

The first step toward employee empowerment is engagement and make it your mission.

Make your mission a part of everything your organization does.

Structure your team so employees can work independently to solve customer problems and think creatively.

Measure qualitative and quantitative feedback, and not just how many cases or tickets they resolve in a given day.

Drive Technology To Work For You

At times words cannot always work over the phone or in person.

So using tools like screenshots, GIFs, and videos can make a process move quicker then the normal.

When it comes to communicating technical concepts or processes, videos are the best if possible.

Videos and pictures don’t need to be fancy to work and at times can be easier then a long drawn out conversation.

Customer Service Experience Starts With You First

Since customer service starts with you give your clients options the first time you interact with them.

Whether this means creating interactive quizzes, offering free demos or trials and backup products.

Ask customers how they like to be contacted, and provide service in the mode that works best for them.

Finally time spent away from the queue isn’t time wasted because you’re dedicating time during your week to identifying patterns, analyzing data, and creating processes to work more efficiently is time spent wisely.

Check out this new Ransomware intercept by Sophos and is an excellent tool Sophos Ransomware Tool

Don’t wait, Act Now! Consult a Professional 

Contact Us
Read More...
Contact IT Support 587-355-1566 for assistance.

IT Support Services and Websites Done Right!

Check us out in ‘Business in Calgary’ magazine